Ultimate Reasons to Migrate from Salesforce to Magento

Magento vs Salesforce is quite a controversial issue, as both e-commerce platforms have proven reliable in supporting e-commerce businesses.

However, CRM leadership doesn’t always guarantee the absolute success of a CMS product by the same provider, and this is exactly the case.

If you are an owner of a website, based on Salesforce, and you suspect the performance of your online store is not sufficient enough, or you just face a Magento-Salesforce dilemma, this article will help you to figure everything out.

Salesforce Pitfalls

Even though Salesforce is a platform that simplifies the sales process and provides a good omnichannel experience, some critical disadvantages can make you forget about the strong points of this CMS. Here they are:

1. Unpredictable ownership cost

Salesforce charges a total revenue percentage, which means the more successful you become, the more you have to pay for Salesforce services. Obviously, such policies don’t allow merchants to plan a budget.

2. Separate B2B and B2C capabilities

The Salesforce platform doesn’t offer capabilities for running B2B and B2C in one complex solution. If you need a CMS that offers B2B and B2C features rolled into one, you and Salesforce are not on the way.

3. Insufficient customization opportunities

Salesforce SaaS has little room for customization in particular areas. This restricts delivering a unique user experience, which, in fact, is one of the main components of online business success.

4. Small commerce-focused community

An extensive CMS community is a worthy tool for solving different platform-related issues. But the Salesforce community doesn’t have enough members with the required expertise in a given business niche or location. Therefore, it’s harder to rely on Salesforce support in emergency situations.

How Magento Can Fill These Gaps?

Compared to Salesforce, Magento has richer functionality, which has already helped many sellers skyrocket their sales, notably:

• Full control and unconditional flexibility, which allows online entrepreneurs to gain a competitive advantage through delivering diverse user experience;
• Advanced business intelligence technology and effective analytic tools;
• Wide Magento community with plenty of users cases, which is a reliable companion in the e-commerce field;
• Modern architecture and optimized infrastructure.

Conclusion

Undoubtedly, CMS migration is a sensitive topic for the majority of e-commerce entrepreneurs. Thinking about transferring your online store to another platform, you may be concerned about the reasonableness of such a move and the potential risks of data loss.

But you have nothing to fear, as the right technology and a competent e-commerce company can help you reduce risks to zero and enjoy your refreshed and more powerful web store.

Magento is exactly the right technology in terms of flexibility, scalability, and business development in general. This e-commerce solution exceeds Salesforce in many ways. Therefore, migrating from Salesforce to Magento will definitely pay dividends.

Visit this article to know more about Salesforce and Magento specifics and find more key reasons for transition.