Magento Customer Review Extensions to Benefit Your E-commerce
According to Harvard Business Review, for every one-star increase that a brand gets on Yelp, they see a 5–9% increase in revenue.
Yelp is a customer review service that helps businesses in different industries, like restaurants, automotive, education, financial services, hotels & travel, etc. collect reviews from their clients and monitor visitor engagement.
Integrating this tool into your Magento store, you will be able to accelerate your business growth, attracting and retaining your customers more quickly and efficiently.
Magento as a progressive e-commerce platform can be integrated with numerous other customer service tools, which I will overview below.
Photo Review by Magenest (69$)
This extension is a good way to enhance the default review section on your Magento web store and diversify it with photo reviews. With Photo Review your customers can upload their own photos of a purchased product in addition to a written review.
Key features of this extension include:
- Display of pros and cons in a review,
- Add comments on customer reviews,
- Sharing reviews via social media,
- Edit customer reviews on the backend, etc.
Advanced Product Reviews for Magento by Amasty (199$)
With this module online businesses can build customer trust and strengthen their brand awareness. And customers, in their turn, are able to add photo reviews, filter reviews, and react to them.
Key features of Advanced Product Reviews:
- Show customer reviews on any page,
- Display of product reviews on the Google search results page,
- Reply as an admin privately or post reply straight in reviews,
- Enable “verified” badge for clients who have already completed a purchase, etc.
Advanced Reviews for Magento 2 by Aheadworks (199$)
This extension lets Magento-based store owners provide their clients with a user-friendly review section, earn more trust and credibility.
The key features of Advanced Reviews are:
- Advanced review block layout: featured reviews, reviews summary,
- The possibility to send notifications about review status changes,
- Budges for trusted buyers,
- Web API, etc.
Magento 2 Product Reviews by Mageplaza (159$)
This is another proven customer review tool that allows online merchants to deliver a flawless shopping experience through the customer review option.
Key features of Product Reviews by Mageplaza:
- Compare products through review summary,
- Add photos to reviews,
- Share reviews via social media,
- Enable “verified” badge for clients who have already completed a purchase, etc.
Conclusion
Giving your customers the possibility to share feedback on your products and services and letting them know what other clients think of your brand, you have the chance to improve the interaction with your target audience.
Moreover, user feedback may be very useful in your potential marketing campaigns, as by understanding your customer preferences, you can offer them exactly what they look for and drive your sales faster.
Magento can be integrated with various customer review tools. If you would like to consider more options, welcome to this article.
