E-commerce Logistics: Complete Guide

What Is E-commerce Logistics?

What does e-commerce logistics consist of?

  • Inventory management. It entails monitoring and managing the inventory of your company while it is produced or purchased from producers, stored, and delivered. It coordinates the complete product flow, from purchasing to selling, making sure you always have the necessary number of units at the right location at the right time.
  • Warehousing. Warehousing is an essential component of a retail supply chain that focuses on storing goods that will be sold or distributed later.
  • Order packing. Order packing is the process of packing all the products into an appropriate container before delivering it to the final consumer. The packing process takes place in the warehouse and, as a rule, consists of selecting suitable materials and containers to pack the orders, weighing the package, and labeling it with the relevant invoice.
  • E-commerce order fulfillment. It is the part of e-commerce operations that deliver orders to end consumers. Depending on your business needs, you can outsource this service from a third-party provider or invest in in-house order fulfillment.
  • E-commerce return management. Although e-commerce companies aim to avoid returns, they do occur in all sectors of the economy. A customer’s desire to return a purchase triggers the e-commerce return management process, which is completed by the company collecting, arranging, and replenishing the product. If your supply chain is designed effectively, you can drastically reduce losses by replenishing warehouse inventory for resale with undamaged returned goods.

5 Practical Advice on E-commerce Logistics

Establish strict stock control

Make free and fast shipping a top priority

Offer multiple shipping options

Provide shipping tracking

Make use of technology to automate documentation processes (and all that can be automated)

Final Say



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Jane Vyshnova

Jane Vyshnova

CEO & Founder at Dinarys GmbH | We help to grow 🚀e-commerce business & establish infrastructure 🔥